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Virus & Malware Removal

Malware Removal Experts

Malware is a term used to describe hostile, intrusive or annoying software, often installed without the users consent.

Malware (malicious software) manifests itself in a number of guises.  Viruses and malware used to be two separate entities but viruses are becoming more malware-like and vice versa. So the general term malware will refer to all viruses, worms, trojan horses, adware, spyware, scareware, crimeware, rootkits and other potentially unwanted software.

While most other repair shops will format your hard drive and re-install Windows (losing all your programs and potentially your data) we endeavour to clean your machine of any infected objects while keeping all your files, settings and programs intact.

We use a number of industry standard techniques to rid your computer of any wee nasties.  A format will only be performed should your computer contain win32:ramnit-f virus/worm as this cannot be removed using conventional methods.

No Fix, No Fee

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We're confident that we will have the correct IT solution for you and to back that up we offer a no fix, no fee policy. If we cannot solve your problem then there is no charge.

Environmentally Friendly

an image In a world where we are all conscious of how we are affecting the environment, we aim to do our bit too. We will not use a car (where possible) when going out to a job. Instead, we will use public transport.  We also comply with the Waste of Electrical and Electronic Equipment (WEEE) Regulations to ensure old equipment is disposed of correctly.

 

 

Cost Effective

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Because we mostly work from home, we have very little overheads so the benefits are passed on to the customer in the way of cheaper prices compared to major outlets. A cheaper price does not mean a loss in quality at ECS. We pride ourselves in treating every customer as a unique individual and will do everything to ensure that they are entirely satisfied with our service.